2 years ago Ian made me feel very relaxed and that was a big thing for me as I knew him beforehand and thought it may be a little difficult for us both. However, within a few minutes, I was completely at ease and there is no doubt he has given me a huge help with my ornithophobia. He is calm, measured, and enthusiastic about what he does and I would highly recommend him. I have been living with the fear of birds for over 40 years and after one session this appears to have gone. Thank you, Ian.